Aftersales and supply chain management in times of Corona
May 13, 2020
When the COVID-19 pandemic escalated, economies around the globe went into lockdown and service professionals across industries were facing with an unprecedented kind of “downtime”. They made short-term actions to respond to the immediate challenge and manage continuity. This webinar was about the subsequent phase during which restrictions on public life are gradually eased and lifted eventually. How to orchestrate the recovery of (service) organizations and (spare parts) supply chains from the COVID-19 pandemic? What are the learnings from operations in China, a country that is some weeks ahead in bringing Sars-CoV-2 under control?