North American Service & Parts Focus Day 2017

An event hosted by DMG MORI USA
 Date:
June 20, 2017
 Date:
June 20, 2017
,
8:30 am
 Date:
 Location:
Hoffman Estates, Illinois (USA)
This Focus Day provided a forum for the exchange among North American Customer Service and Parts Logistics leaders to share concepts for strategic refinement and operational improvement. Experienced industry speakers contributed their views of Service & Parts issues and were available for in-depth Q&A sessions. The attendees visited a world leading manufacturer of machine tools to experience state-of-the-art technology first hand, as well as smart concepts that ensure maximum service quality and parts availability throughout the entire product lifecycle.

Circle Members / Attending Companies

Presenting companies

DMG MORI
AGCO
Heidelberg
Satair Group
Scotsman Ice Systems
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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

Kevin Bowers
Kevin Bowers
Chief Support Officer (CSO) DMG MORI USA
DMG MORI
Joe DiPietro
Joe DiPietro
Vice President/General Manager AGCO Parts Americas
AGCO
Ulrich Köhler
Ulrich Köhler
Senior Vice President SystemService USA
Heidelberg
Alex Tantius
Alex Tantius
Head of Operations Americas
Satair Group
Tom Van Der Bosch
Tom Van Der Bosch
Vice President Parts and Service
Scotsman Ice Systems
Benjamin Matthies
Benjamin Matthies
Manager Parts Strategy
AGCO
Cooperation partner
Go to Partner website

Agenda

Time
Task
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Participating companies

The event was attended by companies from various industries, including:
Companies from various industries have registered for attendance so far, including:
ABB
,
Crown
,
GEA
,
Gerhard Schubert
,
KSB
,
Kubota
,
Liebherr
,
Manitou Group
,
and others
,

Presentations

AGCO
Benjamin Matthies
Effective strategies for optimizing Managed Dealer Inventory
Heidelberg
Ulrich Köhler
Value creation through Digital Services — Digitization for higher profitability and asset protection
Satair Group
Alex Tantius
Crisis management in Aerospace aftermarket
Scotsman Ice Systems
Tom Van Der Bosch
Implementing a consistent service and parts strategy …
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Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

Past Webinars

all past EVENTS

Our members

GEA
KSB
Liebherr
ATS Automation
HAVER & BOECKER
Heidelberg
Festo
Dürr Group
DAF Trucks
Normet
Alfen
Bühler
GF Machining Solutions
Manitou Group
ABB
Bystronic
Crown
WEINIG
Palfinger
Gerhard Schubert
RATIONAL
Koenig & Bauer
Hitachi Zosen Inova
BOMAG
Plasser & Theurer
Arvato Supply Chain Solutions
Wärtsilä
Neovia Logistics
time:matters
KraussMaffei
Applied Materials
Tecan
Nordex
Siemens Healthineers
Kverneland Group
Hellmann
Caterpillar
Gorenje
Komax
Syncron
Jungheinrich
Schindler
Linde Material Handling
Rosenbauer
Carousel Logistics
DMG MORI
Burckhardt Compression
Philips
TK Elevator
STIHL
KARL STORZ
LEMKEN
Katoen Natie
CLAAS