Service Leaders Summit 2021

Delivering a consistent service experience: to everyone, every­where, every time
 Date:
June 15, 2021
June 16, 2021
 Date:
June 15, 2021
,
10:00 am
4:00 pm
 Location:
Berlin (Germany)
In an ever-globalized world with disruptive technologies always lurking, manufacturers are at constant risk of losing their technological advantage. Taking this into account, service excellence has become more important than ever before. Meeting the expectations of every single customer is key when it comes to creating brand loyalty. It is not enough to be a technology leader. Successful companies have to be service champions who use consistency as a powerful tool. People always base their expectations on previous positive experiences. Thus, customers highly value consistency in their service experience — and by the way, those who deliver services and parts to them as well. The Service Leaders Summit 2021 will be the forum to meet peers from across industries, listen to presentations, join in interactive workshops, and discuss how to deliver a consistent service experience — to everyone, everywhere, every time.

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Presenting companies

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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Agenda

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Participating companies

The event was attended by companies from various industries, including:
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Activities

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