Tech Talk with Sabina

Quantum Computing — From technology to applications for the machinery sector
 Date:
June 15, 2022
–
June 15, 2022
 Date:
June 15, 2022
,
4:00 pm
–
5:30 pm
 Date:
 Location:
Online
Professor Sabina Jeschke is a former Member of the Management Board of Deutsche Bahn AG, where she was responsible for Digitalization and Technology. She is a Senior Advisor to Deloitte, and the CEO of KI Park e.V., a start-up hub focusing on Artificial Intelligence based in Berlin. As a tech enthusiast and frequent speaker, Sabina is second to none when it comes to talking about highly innovative technologies like AI, digital twins, 5-6G applications, and Quantum Computing. More information on this Tech Talk with Sabina is coming soon.
 Sign up
 Download brochure (.pdf)
 Calendar Event(.ics)
 Calendar Event(.ics)
 Date:
June 15, 2022
–
June 15, 2022
 Date:
June 15, 2022
,
16:00
–
17:30
 Date:
 Location:
Online
Professor Sabina Jeschke is a former Member of the Management Board of Deutsche Bahn AG, where she was responsible for Digitalization and Technology. She is a Senior Advisor to Deloitte, and the CEO of KI Park e.V., a start-up hub focusing on Artificial Intelligence based in Berlin. As a tech enthusiast and frequent speaker, Sabina is second to none when it comes to talking about highly innovative technologies like AI, digital twins, 5-6G applications, and Quantum Computing. More information on this Tech Talk with Sabina is coming soon.
 Sign up
 Download brochure (.pdf)
 Calendar Event(.ics)
 Calendar Event(.ics)
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 Speakers
 Participants
 Host
 Agenda
 Participating companies
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 Past events of the same format
Contents

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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
Veniam maiores suscipit ut aut ab ex est itaque. Saepe odit aut molestiae sint qui facilis officia quis. Vero quidem ut deleniti illo excepturi tenetur ipsum id maxime. Minus quas ea quae aut cum odit cupiditate. Delectus dolorem numquam cupiditate architec
Lifecycle Management
Ut officiis voluptatum voluptas facere possimus odio ullam magnam. Beatae esse fugit. A ea itaque ullam libero ratione atque sapiente. Natus distinctio deleniti pariatur reprehenderit laboriosam sit. Nobis error facere est omnis di
Rail
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Speakers

Participants

Prof. Dr. Sabina Jeschke
Prof. Dr. Sabina Jeschke
Senior Advisor to Deloitte, and former Member of the Management Board for Digitalization and Technology at Deutsche Bahn
Cooperation partner
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Agenda

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Activities

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Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

Past Webinars

all past EVENTS
Dec 1
–
,
2020
Online
Service Leaders Circle #3 @ Zoom
The first meeting of the Service Leaders Circle #3 addressed the topic of End-to-End Aftersales IT/IIoT Landscape Assessment. This topic has been already on the agenda of two other members-only groups who had fruitfull discussions on aftersales specific IT requirements.
Nov 9
–
,
2020
Online
Service Leaders Circle #2 @ Zoom
The global heads of service from leading OEMs came together remotely, to address key IT challenges along the entire service value chain, share best practices on specific applications and systems, and bring aftersales specific requirements more into the center of IT discussions.
Oct 19
–
,
2020
Online
Service Leaders Circle #1 @ Zoom
This meeting was an opportunity to address key IT challenges along the entire service value chain, to highlight the key elements of a consistent and comprehensive aftersales IT architecture, and to share best practices on specific applications and systems.
Oct 15
–
,
2020
Online
Organizational Models in Aftersales
The purpose of this members-only online meeting was to review different organizational structures in aftersales, to discuss their pros and cons, and define steps to adapt an organization model to the specific requirements in different industries. The meeting was one-time only, but supposed to kick-off subsequent bilateral talks.
Apr 13
–
,
2021
Online // Zurich
Swiss Service Champions Focus Day
In a high-wage country like Switzerland, OEMs are greatly challenged by competitors catching up technologically. So, an excellent customer support, added with new digital services, is vital. At this event, leading Swiss OEMs shared their journey to best-in-class service and how they leverage the service business.
Oct 8
–
,
2020
Online // Berlin
Focus Day “Creating trust in and through digital solutions”
With presentations from BMW, Dräger, Jungheinrich, KraussMaffei, and Monitor Deloitte, this event addressed what is key to increasing the customers’ trust in digital services and how to leverage digital technology to build reliable and transparent processes in customer service and parts logistics.
Nov 19
–
,
2019
Feldkirchen (Germany)
Connected Service Focus Day
Predictive maintenance is the strategy to maintain a machine before failure, based on machine data. Hosted by ISLA’s member Crown and facilitated by case studies from Heidelberg, MAN Truck & Bus, Monitor Deloitte, Munich Re and Palfinger, participants discussed the challenges and opportunities of a connected service strategy in their industries.
Nov 7
–
,
2019
Oberopfingen (Germany)
Spare Parts Logistics Focus Day
Hosted by ISLA’s member Liebherr, the event brought together senior managers from after sales service and service logistics in Automotive, Construction Equipment, Energy Generation, Machinery, Rail, and other industries to discuss how to make high-performance spare parts logistics even better.
May 10
–
May 11
,
2022
Munich City Hilton / Online
Service Leaders Summit 2022
ISLA’s 13th Conference on Customer Service, Aftersales Management, and Spare Parts Logistics was hybrid and arranged as a face-to-face event plus global online attendance. It was packed once again with industry insights, information and case studies from experienced industry speakers and leading manufacturers from across industries.
Jun 15
–
Jun 22
,
2021
Online // Berlin & Dusseldorf
Service Leaders Summit Days 2021
The 2021 edition of ISLA’s annual conference went online and provided three sessions of three hours, each packed with industry insights, information and case studies, addressing how to deliver an excellent service to everyone and everywhere — during the pandemic and beyond.
May 15
–
May 16
,
2019
Rotterdam (The Netherlands)
Service Leaders Summit 2019
Under the motto “Paving the way for the digital transformation“ more than 15 speakers from leading OEMs like ASM, GEA, Olympus, Siemens and Tetra Pak gave an insight into their projects and strategies to adapt to new technologies and stay ahead of the pack in terms of overall customer satisfaction. The event was ISLA’s 11th European Conference on Customer Service and Service Logistics.
Nov 23
–
Nov 23
,
2021
Online
Artificial Intelligence
It was an honor to have Professor Sabina Jeschke, former Member of the Management Board for Digitalization and Technology at Deutsche Bahn AG, as the keynote speaker of this webinar. She is second to none when it comes to talking about why and how AI is setting the stage for next generation service and maintenance.
Nov 10
–
Nov 10
,
2021
Online
Doing successful service in China
Attendees learned from the German manufacturers Heidelberg and KSB how non-Chinese manufacturers can differentiate themselves through aftersales service from their domestic competitors. An overview about the business environment for international manufacturers was given by Deloitte China.
Feb 18
–
,
2021
Online
Equipment-as-a-Service Webinar
This event presented the Pay-per-Part model which TRUMPF jointly developed with Munich Re/relayr. Based on this case study, the webinar speakers discussed the issues and success factors of new service offerings that help customers shift from capex to opex while also driving the OEM’s profitability.

Our members

Bystronic
Kverneland Group
Rosenbauer
Katoen Natie
STIHL
Burckhardt Compression
ATS Automation
Siemens Healthineers
GF Machining Solutions
RATIONAL
TK Elevator
Alfen
WEINIG
Wärtsilä
Nordex
Carousel Logistics
Air France Industries KLM Engineering & Maintenance
CLAAS
time:matters
BOMAG
BOBST
Manitou Group
Liebherr
GEA
Gerhard Schubert
Philips
Gorenje
Crown
Festo
Normet
Hellmann
ABB
Neovia Logistics
Koenig & Bauer
Arvato Supply Chain Solutions
KARL STORZ
Schindler
Heidelberg
LEMKEN
Syncron
Bühler
Hitachi Zosen Inova
DMG MORI
HAVER & BOECKER
Linde Material Handling
KraussMaffei
Jungheinrich
KSB
Applied Materials
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