Hans-Werner Albrecht
Managing Director Technical Services
RATIONAL
Dr. Christian Bartsch
Vice President Digital Solutions
KraussMaffei
Jost Bendel
Global Head Existing Installation Fulfillment
Schindler
Oliver Bendig
Partner
Monitor Deloitte
Philipp von Breitenbuch
Group Lead Product Management PLANTSERV
Linde
Josef Brunner
CEO
relayr
Victor Wei Hao Chen
Consulting Partner
Deloitte China
Maxime Deroch
President Services & Solutions
Manitou Group
Dietmar Düsing
Head of Logistics
CLAAS
Eamon Doherty
Chief Service Officer
Bystronic
Volker Ganz
Vice President Customer Excellence Digital & Service Solutions
KraussMaffei
Edward Haile
Head of Research, Development and Engineering, BU Printing and Converting
BOBST
Prof. Dr. Sabina Jeschke
Senior Advisor to Deloitte, and former Member of the Management Board for Digitalization and Technology at Deutsche Bahn
Mercedes Jul
Head of Product Management & Strategy for Grid Integration Service Solutions
Hitachi ABB Power Grids
Annika Junghanns
Senior Product Manager Technical Services
RATIONAL
Markus Koch
National Sector Leader Industrial Products
Deloitte Switzerland
Dr. Ferdinand Kühner
Managing Director PLANTSERV
Linde
Julien Laran
Head of Business Unit Services & Performance and Member of Group Executive Committee
BOBST
Tina Lilje
Head of Customer Experience
Philips
Dr. Stefan Lutz
Director Aftersales Marketqualification & Processes
Porsche
Wolf Mueller
Global Head of Service
Hitachi ABB Power Grids
Arkin Pariltan
Head of Lifecycle Greater China
Heidelberg
Arndt Paul
Independent Coach for Service Strategy & Transformation, and Former SVP Service Management at HILTI
Peter Rudzio
Managing Director Service
CLAAS
Dr. Thomas Schneider
Managing Director Research + Development
TRUMPF
Ivo Siebers
Senior Vice President Global Logistics
TK Elevator
Frédéric Vanhove
Product Manager Services
Barco
Frank Velthuis
Director Digital Product Development
Wärtsilä
Tjark de Vries
Head of Global Customer Service
Bühler
Johannes Winter
Director Operations Services
Doppelmayr
Amy Zhu
Head of Heidelberg Digital Unit China
Heidelberg
Jiongyi (Frank) Zhu
Director SupremeServ Asia North
KSB