Looking forward to meeting you!

With speakers from Siemens Mobility, RATIONAL, and Deloitte, this webinar will address principles and methodologies, business best practices and learnings from experience that can be utilized to design a supply chain as solid and protective against risks as possible.

With presentations from BMW, Dräger, Jungheinrich and Monitor Deloitte, this event will address what is key to increasing the customers’ trust in digital services and how to leverage digital technology to build reliable and transparent E2E processes in customer service and spare parts logistics.

Due to the COVID-19 pandemic, we had to cancel the 2020 edition of ISLA’s European Conference on Customer Service and Service Logistics in Berlin and postpone it until June 2021. The Service Leaders Summit 2021 will be held in Berlin as planned and present a great speaker line-up similar to the 2020 list with speakers from Philips, Porsche, Siemens, STIHL, Tetra Pak, and thyssenkrupp Elevator.