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Logo - ISLA Service Leaders Summit

With the Service Leaders Summit, ISLA provides Europe’s best forum for networking and the exchange among managers in service and spare parts intensive businesses. We bring together professionals from multiple industries: from Agricultural Equipment and Automotive, to Healthcare and Machinery, to Transportation Systems and White Goods. They all strive for the highest customer satisfaction and operational excellence. They all can learn from one another, because they all deal with similar challenges and issues — no matter in which industry they are in. ISLA’s major event series was launched in 2007 as Service & Logistics Summit , but renamed to Service Leaders Summit a few years ago, because we always see the full picture of service, beyond spare parts and logistics. As ISLA’s high-light event, the Service Leaders Summit is held in leading hotels either in vibrant cities or at scenic places out-of-town. To learn more about the conference, check out the videos covering the events in 2023 (Berlin), 2018 (Vienna) and 2017 (Hamburg) available on Vimeo.

Participants sitting in a conference room.

Upcoming Service Leader Summits

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Our members

GF Machining Solutions
Festo
Gerhard Schubert
LEMKEN
Manitou Group
CLAAS
TK Elevator
HAVER & BOECKER
Tecan
KraussMaffei
Bühler
Caterpillar
Kramp
Jungheinrich
time:matters
BOMAG
Wärtsilä
KSB
Rosenbauer
Hellmann
Normet
Hitachi Zosen Inova
Komax
Gorenje
Applied Materials
Biesse
ATS Automation
Siemens Healthineers
BHS Corrugated
Heidelberg
Koenig & Bauer
Nordex
Plasser & Theurer
Crown
RATIONAL
GEA
Kverneland Group
Bystronic
STIHL
ABB
DMG MORI
Schindler
Carousel Logistics
Burckhardt Compression
KARL STORZ
Palfinger
Katoen Natie
Philips
Viessmann
Liebherr
Syncron
thyssenkrupp Polysius
Domino Printing
Agathon
Dürr Group