SLS2023QXnPMsc

Service Leaders Summit 2023

A hybrid conference hosted at and streamed from Hotel Bristol Berlin

Presentations

other
Rainer Hundsdörfer
The spare parts business is increasingly under pressure — Digitize to defend your profits
other
Rainer Hundsdörfer
The spare parts business is increasingly under pressure — Digitize to defend your profits (Recording)
Jungheinrich
Gabriele Maurer
Mathias Lentfer
Sustainable services enable customers to reach their climate and ESG goals
Jungheinrich
Gabriele Maurer
Mathias Lentfer
Sustainable services enable customers to reach their climate and ESG goals (Recording)
Hitachi Energy
Suru Oruganti
Sustainably caring for a century of technology leadership, through the digital transformation
Hitachi Energy
Suru Oruganti
Sustainably caring for a century of technology leadership, through the digital transformation (Recording)
Applied Materials
Shalhevet Azran
Lior Har
Global spares optimization in the semiconductor industry — Real-life case studies of analytical tools and AI-powered prediction
Applied Materials
Shalhevet Azran
Lior Har
Global spares optimization in the semiconductor industry — Real-life case studies of analytical tools and AI-powered prediction (Recording)
Siemens Healthineers
Klaus Rüth
What did we learn from supply chain disruptions? A new operating model to become more resilient and to create more transparency and accountability for customer experience and performance at its best
Siemens Healthineers
Klaus Rüth
What did we learn from supply chain disruptions? A new operating model to become more resilient and to create more transparency and accountability for customer experience and performance at its best (Recording)
GEA
Hansjoachim Pfaff
The world is enough — Future through digitalization
GEA
Hansjoachim Pfaff
The world is enough — Future through digitalization (Recording)
Festo
Christian Burdin
Making your customer operations more predictive and sustainable
Festo
Christian Burdin
Making your customer operations more predictive and sustainable (Recording)
Manitowoc
Patrick Stelter
Kickstarting a new digital era of owning and operating cranes to reshape the customer experience, deliver better performance, and enhance sustainability
Manitowoc
Patrick Stelter
Kickstarting a new digital era of owning and operating cranes to reshape the customer experience, deliver better performance, and enhance sustainability (Recording)
Trane Technologies
Wouter Roels
Marcin Rozanski
24/7 fleet monitoring in the cold chain — Maximizing uptime, reducing food waste and cargo loss, and meeting the “Gigaton Challenge”
Trane Technologies
Wouter Roels
Marcin Rozanski
24/7 fleet monitoring in the cold chain — Maximizing uptime, reducing food waste and cargo loss, and meeting the “Gigaton Challenge” (Recording)
ABB
Virve Viitanen
You can’t afford to leave talents out — Building diverse teams to drive success in service
ABB
Virve Viitanen
You can’t afford to leave talents out — Building diverse teams to drive success in service (Recording)
MERICS Mercator Institute for China Studies
Max J. Zenglein
China’s quest for global tech leadership — What are the challenges European manufacturers must cope with?
MERICS Mercator Institute for China Studies
Max J. Zenglein
China’s quest for global tech leadership — What are the challenges European manufacturers must cope with? (Recording)
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