Spare Parts Logistics Focus Day

An event hosted by Liebherr Logistics
 Date:
November 7, 2019
 Date:
November 7, 2019
,
1:00 am
 Location:
Oberopfingen (Germany)
Spare parts are core to an OEM’s customer service. Although service means much more than just the right part at the right place at the right time, a service that does not meet this essential requirement is good for nothing. This is why best-in-class companies have brought their spare parts logistics to perfection — with parts availability of over 98 percent, extremely fast response times, and delivery within 24 hours. And the laggards have begun catching up with those who set the benchmarks. Therefore, it is fair to ask: Is there still room for improvement to make high-performance Spare Parts Logistics even better? Where in the parts supply chain is potential for cost cutting, process optimization, efficiency enhancement, and increased customer satisfaction? What are the current trends in service logistics? And what changes will we see in the next few years? As a forum to discuss those questions, this Focus Day brought together senior managers from after sales service and spare parts logistics in Automotive, Construction Equipment, Energy Generation, Machinery, Rail, and other industries.

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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

Martin Barth
Managing Director Logistics
Liebherr
Kilian Ribhegge
Logistics Manager
Liebherr
Oliver Bendig
Partner
Monitor Deloitte
John Baker
Head of Cost Management Spare Parts
BMW Group
Philip Klever
Head of Obsolescence Management
Siemens Mobility
Daniela Haller
Product Marketing Manager 3DD Center of Competence 3D-Printing
Daimler Buses
Janis Kretz
Digital Supply Chain Manager 3DD Center of Competence 3D-Printing
Daimler Buses
host

The Focus Day was organized in cooperation with ISLA’s member Liebherr. It took place at the company’s spare parts centre in Oberopfingen (St. Vitus 1, 88457 Kirchdorf a.d. Iller, Germany). With a total revenue of over 10 bn Euros in 2018, the family-owned Liebherr Group is not only among the world’s largest manufacturers of construction machinery, but is an acknowledged supplier of technically advanced products and services in many other fields of activity as well. The logistics centre was opened in mid-2015. It is the central hub from which Liebherr customers around the world are supplied with spare parts for Earthmoving Equipment,  Tower Cranes, and Components. Further divisions are set to follow. A fully automated material flow assures extremely short throughput times and fast dispatch of spare parts to any location. The site which is located next to the A7 autobahn has an area of 47,000 sqm where about 100,000 different parts are stocked.

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Agenda

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Participating companies

The event was attended by companies from various industries, including:
Air France Industries KLM Engineering & Maintenance
,
Ali Group
,
Arvato Supply Chain Solutions
,
BOBST
,
BRP
,
Bühler
,
Crown
,
Doosan Bobcat
,
INNIO
,
Kärcher
,
Katoen Natie
,
KSB
,
Linde Material Handling
,
MAN Energy Solutions
,
MAN Truck and Bus
,
Neovia Logistics
,
Nordex
,
Normet
,
Philips
,
PTC
,
RATIONAL
,
Rieter
,
Satair Group
,
Schindler
,
Schneider Electric
,
SDF Group
,
Volvo Trucks
,
and others
,

Presentations

BMW Group
John Baker
Cost validation in After Sales — What happens to spare parts costs and prices after series run-out?
Daimler Buses
Ralf Anderhofstadt
Make or buy … or print — How additive manufacturing can revolutionize the parts supply chain and procurement
Monitor Deloitte
Oliver Bendig
Rethink Spare Parts Logistics in times of disruption and digital transformation
Liebherr
Martin Barth
Pooling spare parts from multiple product divisions into one central hub
Siemens Mobility
Philip Klever
Obsolescence Management — Reliable spare parts supply throughout the entire service lifecycle
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